Perm-A-Store, manufacturer of Turtle brand transport and storage cases, warrants its products against defects in workmanship and materials for the lifetime of its use.
- The warranty applies only to the original end user purchaser.
- “Lifetime of use” refers to the expected useful life of the product under normal use and conditions.
- The warranty covers only manufacturing defects present at the time of purchase.
- The warranty does not extend to damage to the contents of the case including loss of data associated with failure of the case.
If a product is determined to be in violation of its warranty, Perm-A-Store, will, at its option (a) repair the product (b) replace the product or (c) refund the purchase price of the product. All returns to Perm-A-Store must be authorized before shipment.
Perm-A-Store warranties do NOT apply to product failure resulting from wear from ordinary use, misuse, abuse, accident, neglect, mishandling, improper adjustment, installation or maintenance, or incorrect environments.
Bottom Line – if you are unhappy with your Turtle product we want to hear about it and we’ll do our best to make it right!