Warranty - Cases

Perm-A-Store, manufacturer of Turtle brand transport and storage cases, warrants its products against defects in workmanship and materials for the lifetime of its use.

 Coverage:

  •  The warranty applies only to the original end user purchaser.
  • “Lifetime of use” refers to the expected useful life of the product under normal use and conditions.
  • The warranty covers only manufacturing defects present at the time of purchase.
  • The warranty does not extend to damage to the contents of the case including loss of data associated with failure of the case.

 

Remedy:

 If a product is determined to be in violation of its warranty, Perm-A-Store, will, at its option (a) repair the product (b) replace the product or (c) refund the purchase price of the product.  All returns to Perm-A-Store must be authorized before shipment.

 

Exceptions:

 Perm-A-Store warranties do NOT apply to product failure resulting from wear from ordinary use, misuse, abuse, accident, neglect, mishandling, improper adjustment, installation or maintenance, or incorrect environments.

  

Bottom Line – if you are unhappy with your Turtle product we want to hear about it and we’ll do our best to make it right!

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